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Community Strategy · Knowledge Management · Digital Experiences
Building stronger communities, better systems, and meaningful connections.
I am Mary Mojisola Job, a Community Strategist and Knowledge Management Professional working across technology, education, and community building.
I help people and organisations bring ideas to life, build communities that thrive, and make knowledge and experiences more accessible.
People, technology, and practical systems
What I Do
Whether I am helping an organisation strengthen its community, improving how customers learn, or building digital experiences, the goal is the same: make things work better for the people who use them.
Community Strategy and Building
For community leaders and organisations that need a clearer purpose, meaningful participation, and structures that last.
Customer Education and Experience
For businesses answering the same questions repeatedly. I help make onboarding, learning, and troubleshooting easier for customers.
Knowledge Management and Documentation
For teams with answers scattered across tools and people. I help organise information and document processes so knowledge is easier to find and use.
Digital Skills and Systems
For people and organisations whose tools get in the way. I work with websites, workflows, and practical technology that supports the work.
Storytelling and Communication
For people with useful ideas to share. I help turn experience into stories and content that build understanding, trust, and connection.
Ways to work with me
Let’s Work Together
Whether you need help thinking through a challenge, building something new, or improving what already exists, there are several ways we can work together.
Strategy Sessions
One challenge. One focused conversation. A clearer way forward.
Bring a challenge involving your community, customer experience, knowledge resources, or digital systems. We will examine the problem, explore practical options, and identify next steps.
60 minutes · One-on-one · Online · $199 USD
Short questionnaire before the session. Practical next steps.
Consulting and Project Work
For organisations that need longer-term support with community strategy, customer education, knowledge management, or digital systems.
We can clarify what needs to change and build practical ways to move the work forward.
Discuss a ProjectSpeaking, Workshops, and Facilitation
I speak, teach, and facilitate conversations around community building, digital skills, knowledge sharing, and technology, for conferences, meetups, and teams.
Invite Me to SpeakCollaborations
I am open to collaborations involving education, open source, community initiatives, and meaningful digital experiences.
If our interests overlap, let’s explore what we could build together.
Let’s ConnectThe experience behind the work
Experience Built Through Practice
My work is shaped by years of building communities, supporting customers, teaching digital skills, and creating systems that help people work and connect more effectively.
From customer troubleshooting to open-source community leadership, I have learned to pay attention to where people get stuck, and what helps them take the next step.
- Nearly seven years in technical supportSupporting customers using WordPress membership software, through troubleshooting, customer education, and documentation.
- Knowledge managementA Master of Information Resources Management, specialising in Knowledge Management.
- Community, education, and open sourceWordPress community organising, workshops, digital inclusion, and building initiatives through HDY Haus.
My work in practice
Ideas I Have Helped Bring to Life
Some of the places where community, systems, and technology come together in my work.
Systems and digital experiences
HDY Haus
My work building digital experiences, practical systems, and community spaces, with a focus on how people learn, participate, and connect.
Explore HDY Haus ↗Open source and contribution
WordPress Communities
Organising meetups, supporting contributors, and sharing knowledge. My WordPress work connects community leadership with digital inclusion.
Explore My Public Work ↗Learning and digital inclusion
Uwani Hub
A community initiative connected to my work in education and digital inclusion, creating space for learning, access, and digital possibility.
See My Ventures ↗Something I am building
SoroCircle.
Because meaningful conversations matter.
I believe meaningful conversations can change how we experience connection and belonging.
SoroCircle is a community initiative I am building for people who value genuine conversations, shared experiences, and human connection beyond small talk.
It is about creating space to talk, listen, and connect. The name comes from Soro, meaning “talk.”
In development · More to share soonWriting and ideas
Writing, Ideas, and Lessons Along the Way
My writing explores the intersection of community, technology, storytelling, and the work of building meaningful things.
Community · 2026
Community Manager vs. Community Strategist: What Is the Difference?
Community managers keep communities running, while community strategists help determine their purpose, direction, and long-term sustainability. Learn how the roles differ, where they overlap, and why strategy matters even before a community exists.
Community · 2026
Slowly Slowly. Small Small. Díẹ̀ díẹ̀. Avash avash.
The best lesson I have learned about building communities has followed me across countries, languages, and cultures.
Community · 2025
Contributor Day Made Me a Better Community Leader (Here’s Why)
After years of attending and hosting WordPress Contributor Days, I have learned how deeply they shape community leadership.
Start a conversation
Have something in mind?
Let’s connect.
A project, a speaking invitation, or an idea worth exploring together. Tell me what you are working on and where you would like to go.